magento-2-faq2

FAQ

Getting Started

Overview

Powerful Search Tool Give Exact Results

Our Magento 2 FAQ module allows customers to search question & answer by entering keyword on search box.

Show the most frequently asked questions at the top of FAQ page

With our magento 2 FAQ extension, you can create nice and informative FAQ page. It is also easy to display the most frequently asked questions at the top page

View answers with Expand/ Collapse feature

Customers can view answer for each question easily with Expand/ Collapse feature. Also, this features make your FAQ page look more neat and clean.

Amazing ajax live search

With our magento 2 faq extension, you will have an awesome ajax search tool that helps your customers search question and answer faster than ever.

Easily Create Unlimited Topics & Categories on backend

This extension also support you to create, manage and edit FAQ Topics & Categories in the most easy way.

Show FAQ on Product Page

Customers can add questions to any product page they want. We are proud that this amazing features are only provided by our magento 2 FAQ extension

Easily Add Question With Nice Popup

After customers click on “Add question” button, a nice popup will appear with basic question form.

Multiple Layouts & Styles

You can freely choose which layout and styles suits best for your store

  • Accordion
  • Simple
  • List
  • Grid
  • Category

Show Most Viewed or Newest FAQ Block on any position

Place your FAQ on any position with widget support. Also, there are several types of widget for your choice such as ” Most Viewed” ” Newest ” Widget

FAQ sorting by change the order as per setup in admin

You can find it easy to arrange each question by change the order of question in the admin panel

Sort Questions & Answers into different categories

Let customer find FAQ easily based on categories by Sort Questions & Answers into different categories

Improve SEO score

Magento 2 FAQ Extension will support you to create SEO driven FAQ page. You can put title, meta description and meta keyword for multiple store

Easy to manage in the backend

In the admin panel, you can easily manage and edit question, category such as change name, url and layout, etc.

Nice FAQ Page: Beautiful & Customizable User Interface

Our magento 2 FAQ extension comes with beautiful interface. In case, you need to customize as your expectation, it’s pretty easy too.

[New]Change Font Size, Text Color, Background Color, Border Color.

It is easy for you to change Font Size, Text Color, Background Color, Border Color that match your business brand

[New] Change Question Icon As Your Expectation

With our magento 2 faq extension, you can add any icon add you want. Let’s see our demo to see how it look like

[New] Multiple Animations Effects Supported

Moreover, you can draw customer’s attention easier with the support of Animations Effects we bring you.

[New] Add Question tag

Our magento 2 faq module allows you to add question tags for each question easily.

[New] Question Vote: Like or Dislike

On the frontend, you can integrate Like or Dislike; meanwhile, in the backend, admin can manage how many Like or Disklike each question have

[New] Social Networks Integrated

The most Social Networks will be integrated such as Facebook, Twitter, Google Plus, Instagram, Pinterest, etc. Moreover, visitors can share it directly to 220+ social networks

Installation

In this tutorial, I will show you how to install magento 2 faq extension with ease. Let’s follow our tutorials here

To install the magento 2 FAQ extension, please follow instructions bellow:

1. Back up your web directory and store database.

2. Download FAQ extension installation package.

3. Upload content of the FAQ extension installation package to your store root folder via FTP/SFTP:

4. Connect to your store root directory with SSH

cd path_to_the_store_root_folder

Run 3 commands bellow:

php -f bin/magento setup:upgrade
php -f bin/magento setup:static-content:deploy
php -f bin/magento setup:di:compile

5. Flush store cache, log out from the backend and log in again

Import Sample Data

1. Go to admin > Venustheme > Setup > Import

2. Select the sample data file

3 Refresh the cache under System->Cache Management

Video Guide

Usage

How To Configure FAQ

In this section, we will show you how to configure module and manage questions and topics in the admin panel.
You can find out the configuration by going to Admin panel > FAQ > Configuration

1. General Setting

general setting FAQ

Enable: If yes, the faq extension is enabled on your site

Route: defines the direct link to the main FAQ page of your store: http://domain.com/faq

2. FAQ Page

faq-page config

  • Layout Type: the layout you want to show FAQ page: List, Grid or Category
  • Number Question Per Page: The number of frequently asked questions you
    want to show on FAQ overview page
  • Show Breadcrumbs: Choose yes to show Breadcrumbs
  • Show Toolbar Top: Choose yes to show Toolbar Top
  • Show Toolbar Bottom: Choose yes to show Toolbar Bottom

>> Question Settings

question-setting-faq-page

  • Show Author: Choose yes to show author name
  • Show Date: Choose yes to show date
  • Show Category: Choose yes to show category
  • Show Read More Link: Choose yes to show ” Readmore” link
  • Max chars in answer: Insert max chars in each answer. If you want to show entire answer, leave it blank

>> Search Form

  • Enable: Choose yes to show search box on your FAQ page

>> Design

design-faq-page
In this section we bring you design options for you to make a perfect match with your corporate and brand identity. These options allows you to change visual appearance literally in second.

The configuration is pretty much straightforward with the options names speaking for themselves.
>> SEO

seo optimized

  • Page Title: Insert title for your FAQ Page
  • Page Layout: There are several page layouts for your choices:
    +) 1 column
    +) 2 columns with left bar
    +) 2 columns with right bar
    +) 3 columns
    +) 3 columns with right bar
  • Meta Description: Enter your meta description to optimize your FAQ page for SEO
  • Meta Keywords: Enter your meta keyword to optimize your FAQ page for SEO

3. The Next Parts

+ Category Page
+ Question Page
+ FAQ In Product Page
+ Sidebar
+ ReCaptcha Settings

In the next sections, they are pretty much straightforward with the options names speaking for themselves. You can follow that to config as the previous part that I showed you.

How to Add FAQ Categories

In this tutorial, I will show you how to add FAQ categories. Before creating category, you need to define their topics.

Firstly, login the backend > Open FAQ > Manage Category > Add New Category

1. General Information

faq-category

  • Title: Insert title for the new category that is consistent with the topics you define.
  • URL Key: Create URL for category. You can define it based on the topics
  • Layout:

+) 1 column
+) 2 columns with left bar
+) 2 columns with right bar
+) 3 columns
+) 3 columns with right bar

  • Template: There are 2 options for you: List or Grid
  • Image: Insert image for your category
  • Description: Add description for category
  • Store View: Select storeview for category
  • Status: Enable/ Disable category
    Include the block FAQ Category on Sidebar: If you want to show ” FAQ category on sidebar”, you can select yes
  • Position: add desired number position for your category

2. Questions

faq-on-category

In order to choose question for your category, you just need to clicking to select the posts you want and put number position for each question.

3. Design

design-category

The configuration is pretty much straightforward with the options names speaking for themselves.

4. SEO

seo-category

  • Page Title: Type your question title that will be shown at the top of it;
  • Keywords: Set keyword for your question
  • Description: Write meta description that will be shown on search engine results

How To Add Questions

In this tutorials, I will show you how to add question magento 2. Let’s check our tutorials here step by step, you will find it very easy to show FAQ . After creating desired categories successfully, you can develop questions for each categories.

Go to Admin Panel > FAQ > Manage FAQ > Add FAQ

1. General tab

Open general tab, then you will need to fulfill a form to add necessary information for the FAQ

add-question-1

  • Question Title: Be consistent with question content.
  • Category: Choose categories for your question.
  • Tags: Insert tags for the question and separate them with commas. Tags helps customers quickly search by tags in front-end.
  • Store view: Choose store view for your question.
  • Answer: You can add answer for each questions in this section.
  • Creation Time: Insert time & date if you want to show creation time.
    Is Features:
  • Status: Choose enable to show FAQ
  • Position: Add desired number position for your question
  • Like: Add desired number of like for your question
  • Dislike: Add desired number of dislike for your question

2. Author Tab

author-faq-extension

In the author tab, you can show name and email of author for your question

3. Products Tab

In order to show question in each product page, you just need to clicking to select the product you want and put number position for each product
add-product-faq-extension

4. SEO

seo FAQ

  • Page Title: Type your question title that will be shown at the top of it;
  • Keywords: Set keyword for your question
  • Description: Write meta description that will be shown on search engine results

Video Tutorials

Video Tutorials

install-menu
create-simple-menu
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