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Order Tracking

Getting Started

Installation

To install Magento 2 Order Tracking extension follow instructions bellow:

1. Back up your web directory and store database.

2. Download Order Tracking installation package

3. Upload content of the Order Tracking installation package to your store root folder via FTP/SFTP
install magento 2 ordertracking

4. Connect to your store root directory with SSH

cd path_to_the_store_root_folder

Run 3 commands bellow:

php -f bin/magento setup:upgrade
php -f bin/magento setup:static-content:deploy
php -f bin/magento setup:di:compile

menu_console

5. Flush store cache, log out from the backend and log in again

Execute the following command

php -f bin/magento cache:clean

menu_clear_cache

Or go to Back-end > System > Cache Management. Click the following buttons to completely clear the store cache:

  1. Flush Mangento Cache
  2. Flush Cache Storage
  3. Flush Catalog Images Cache
  4. Flush Javascripts/CSS cache

menu_cache

Import Sample Data

1. Go to Back-end > Venustheme > Setup > Import

2. Select the sample data file

3. Refresh the cache under Back-end > System > Cache Management

Video Guide To Install Magento 2 Order Tracking

Overview

Tracking order information Without Login

There is no need to log in to account to track magento 2 order status. With our magento 2 order tracking extension, your customer just need their email address and order ID to access their all order information.

Easily tracking order summary in the front end

The magento 2 order tracking extension your customers track all order status including:

  • Status
  • Shipping Status
  • Payment method
  • Order products
  • Date & Time

Place anywhere with widget support

If you wish to place order tracking block in different position of your site, let our magento 2 order tracking extension help you.

Mobile & tablet Optimized

On the era of mobile shopping, your customer can find it easy to track magento 2 order status fast on smartphone, tablet, laptop, desktop.

Add link on main-menu & top link

Order link will be added in main-menu or top link; thus, your customer can find it easy & convenient to go to their order.

Support for all the Magento Product Types

Our magento 2 order tracking extension supports your customers to track order status for any type of product on your site

  • Simple Product
  • Configurable Product
  • Grouped Product
  • Bundled Product
  • Virtual Product
  • Downloadable Product

Display custom messages if order is not found

If your customers are not able to find their order information, admin can show custom message for them

Reorder without login

Let increase conversion rate by supporting your customers to reorder fast without login or any requirements.

Multi-Language & RTL Ready

This magento 2 order tracking extension support multi-language & RTL language direction for your customers easy to track order status in their own languages

Easy To Configuration

Our magento 2 order tracking module is well organized for better management and configuration.

Usage

How To Config Order Tracking

In this tutorial, I will show you how to Configure Order Tracking Extension in magento 2. Let’s take a look at our tutorials below.

Now, it is time for us to set up order tracking in your magento 2 backend

Firstly, it is highly suggested to run through setting. This will help you better understand how the extension work; simultaneously, you can take use of all setting to create your tracking form look and feel as your expectation

I. General Setting

+) Enabled: Set ” Yes” to enable this extension
+) Allow For Top Link: Set yes to allow add Trackorder top links
+) Send Trackorder Link: Set Yes to send order tracking link via email
+) Allowed Track Order Widget: Set Yes to allow add
+) Custom Message: If your customers can not find their order information, you can show custom message for them here

order-tracking-configuration

II. Order Status

+) Cancelled: Write your own message here if customer’s order get Cancelled Status
+) Closed: Write your own message here if customer’s order was closed
+) Complete: Write your own message here if customer’s order is completed
+) Suspected Fraud: Write your own message here if customer’s order is in Suspected Fraud
+) On Hold: Write your own message here if customer’s order is putting on hold
+) Payment Review: Write your own message here if customer’s order is in Payment Review
+) PayPal Canceled Reversal: Write your own message here if customer’s order is in PayPal Canceled Reversal
+) PayPal Reversed: Write your own message here if customer’s order is PayPal Reversed
+) Pending: Write your own message here if customer’s order is pending status
+) Pending Payment: Write your own message here if customer’s order is in Pending Payment
+) Pending PayPal: Write your own message here if customer’s order is in Pending Paypal Status
+) Processing: Write your own message here if customer’s order is in process

order-tracking-config-2

Video Tutorials

Video Tutorials

install-order-tracking
add-order-tracking
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